Shipping and delivery policy

The delivery period is from 30:45 days
Note
The customer is not entitled to cancel or retrieve the goods that are specifically requested for the customer (special orders; pre-order) after 48 hours have passed from the time of execution of the order.

In the event that the request is modified for any reason, a new time for the request will be calculated and not deducted from the time of the previous request

Homznia store is not responsible for additional delays in shipping the product or the delivery period due to political reasons or natural accidents beyond our control

Homznia store is not responsible for any damage resulting from separate external installation and delivery companies, specifically air conditioner installation companies, or any additional fees agreed upon between the customer and installation companies such as raw materials, copper or wires.

The installation fees paid through our website include the installation of the air conditioner only without any other services related to additions and wires

. The customer's receipt of the goods is tantamount to his acknowledgment of receiving them without defects or notes, and therefore he is not entitled to return. In the event that the customer finds any defects, he has the right to return it to be replaced according to the exchange and return policy
The customer bears the risk of receiving the contents of the invoice if he agrees to hand it over to another person from his side, and the company is not responsible for any damage, damage or shortage that may occur to the contents of the invoice after the customer or his representative has received it and signed the delivery notice.

When the customer signs the delivery note, Homeznia disclaims responsibility for any accidental accidents that occur to the products, with the exception of cases
(manufacturer defect - product arrives differently)

Delivery time

An email and text message will be sent to confirm the order within 12 hours

After confirming the order, an email and a text message will be sent containing the order information and the tracking link

The products will be delivered as soon as possible by shipping companies (SMSA, Aramex,) within a period of 30-45 working days.